TapScanner

Open TapScanner and tap the camera or + button to start a new scan. Point your phone so the whole page is in view — TapScanner works in everyday conditions and automatically detects the document edges.

TapScanner detects the document edges automatically and captures the page. If auto-capture is on, it takes the photo for you once the page is in frame; otherwise tap the shutter button.

After capturing, you can adjust the crop, choose a filter, and tap Save to store the scan. From there you can add more pages, run OCR, or export and share.

TapScanner is built for everyday conditions, so there's no special setup or lighting to worry about. The app automatically detects the page edges, corrects the perspective, and enhances the scan for you — its filters can remove shadows, sharpen text, and clean up the background.

If you'd like, just fit the whole page in view when you capture. If the auto-detected edges aren't quite right, drag the corner handles on the crop screen to line them up with the document. You can also apply a filter (such as black & white or enhanced) to sharpen text even further.

OCR (optical character recognition) turns the text in your scanned image into selectable, editable text.

Open the scanned document and use the IMG to TXT tool. OCR automatically detects the language of the document, so there's no need to select one manually. TapScanner processes the page and returns the text, which you can copy or export.

Applying a high-contrast filter (such as black & white or enhanced) before running OCR can make the characters crisper. OCR is a Premium feature on iOS and free on Android — it depends on the platform, not on a plan.

TapScanner supports multi-page documents. Select MULTI mode and scan each page one after another until all pages are captured.

You can reorder, retake, or delete individual pages before saving. When you're done, the pages stay together as a single document that you can export as one multi-page PDF.

MULTI mode lets you capture several pages back to back in one document.

Select the Scan ID tool (or pick ID Card or Passport from the camera roll), then lay the card on a contrasting surface with all four corners visible, and let the app detect the edges.

Open the document you want to export and tap the Export or Share option. Choose PDF to keep multiple pages together in one file, or Image to save pages as individual pictures.

You can then save the file to your device, send it to another app, or share it directly. Multi-page documents export as a single PDF by default, which is the best choice for paperwork you need to send or print.

Yes. For plain text, use the IMG to TXT tool. For a Word file, use IMG to PDF, then PDF to Word.

Open the document and tap Share. From the share sheet you can:

• Email it as a PDF or image attachment
• Send it through a messaging app
• Save it to Files, Photos, or a cloud drive

If you're prompted, pick the format first — PDF for documents, Image for single pictures. The file is created on the spot and handed off to the app you choose.

Use the Compress tool to reduce the file size.

Yes. Open a PDF, tap the Protect PDF tool, enter a password and confirm it. Anyone you send it to must enter that password to open it.

Your subscription is billed and managed by the app store you bought it from, so you cancel it there. Cancelling stops future charges, and you keep Premium until the end of the current billing period.

iPhone / iPad

• Open Settings → [your name] → Subscriptions
• Tap TapScanner, then Cancel Subscription
• Or manage it here: Apple subscriptions

Android

• Open the Google Play Store app
• Tap your profile icon → Payments & subscriptions → Subscriptions
• Select TapScanner, then Cancel subscription
• Or manage it here: Google Play subscriptions

Premium unlocks the full app. Depending on your platform, it may include:

• Removal of the watermark on exported files
• Unlimited scans and exports
• Text recognition (OCR) and export to editable formats
• Cloud backup and sync across devices
• Extra tools like PDF compression and password protection

The exact features can vary by platform, so check the in-app Premium screen to see what your subscription includes.

Free trials convert into a paid subscription automatically unless you cancel before the trial ends. The store charges you on the first day after the trial as part of how trials work.

To avoid a charge next time, cancel at least a day before the trial ends. Cancelling stops any future charge. On the App Store, access usually continues until the end of the current period; on Google Play, Premium access may end when you cancel. You can manage or cancel anytime in your store account: Apple or Google Play.

If you set up TapScanner again or switched to a new phone, you can bring back a subscription you've already paid for.

On iOS, open TapScanner, go to the Premium or Settings screen, and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used for the original purchase, since the store ties the subscription to that account.

On Android, there's no Restore Purchases button — your purchases restore automatically when you install the app signed in with the same Google Play account you used for the purchase.

If your Premium features still don't appear, email us at [email protected] and we'll help.

You can view or cancel your subscription anytime in your store account.

• iPhone / iPad: Settings → [your name] → Subscriptions → TapScanner.
• Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → TapScanner.

TapScanner has a single subscription, so there are no separate tiers to switch between. Billing and any changes are handled by your app store.

Yes, within the same app store account. Your Premium subscription is tied to the Apple Account or Google account that bought it, so it works on any device signed in with that account. On iOS, tap Restore Purchases on the new device to activate it; on Android it activates automatically when you sign in with the same Google Play account.

Apple and Google subscriptions don't transfer between each other — a subscription bought on iPhone won't carry over to an Android device, and vice versa.

Purchases of digital goods and subscriptions in TapScanner are non-refundable. Billing is handled entirely by the Apple App Store or Google Play — not by us — so we're unable to issue refunds.

To avoid any future charges, cancel your subscription in your store account so it won't renew again: Apple or Google Play.

If you think a charge is a genuine billing error, email us at [email protected] with the dates, amounts, and the store you used, and we'll take a look.

Your scans are saved on your device by default, so they're available even offline. They stay there until you delete them or remove the app.

You can back up your documents to cloud storage from the app's backup settings; the available providers can differ by platform — open the app's Settings → Backup to see your options. To be safe, you can always export important documents as PDFs and keep a copy in your own cloud drive or email.

Open TapScanner and find the document or folder you want to remove. Press and hold it, or tap the ⋯ / select option, then choose Delete.

Deleting removes the document from the app on your device. If you use cloud backup, you may be asked whether to also remove it from the cloud. Make sure you've exported anything you want to keep before deleting.

No. TapScanner has no trash or temporary storage, and scans are stored on your device rather than on a remote server, so a deleted scan can't be recovered.

If you're signed in, go to Settings and tap Delete your account to remove your email from our database.

We take your privacy seriously. Your scans are stored on your device, and any cloud backup is there to back up and sync your own documents, not to share them.

We don't sell your documents, and we only use your data as described in our Privacy Policy. For sensitive scans like IDs, you can add extra protection by password-protecting exported PDFs. Our Privacy Policy explains in full what we collect, how it's used, and the choices you have over your data.

Most crashes clear up with a few quick steps:

1. Check that your device has enough free storage, since low space can cause crashes.
2. Make sure you're on the latest version from the App Store or Google Play.
3. Fully close TapScanner and reopen it.
4. Restart your phone.

If it keeps happening, email us at [email protected] and we'll help.

First, check your internet connection, since signing in connects to Google or Apple. Then confirm you're using the same sign-in method and email you originally registered with.

• Try again on a stable Wi-Fi or mobile connection.
• If you forgot your password, use the reset option on the sign-in screen.
• Update the app and restart your phone, then try once more.

If you still can't get in, double-check that you're using the same sign-in method you originally registered with (for example Google vs. Apple vs. email/password), since signing in a different way creates a separate account. Most scans are stored on your device and stay available even while you're signed out.

OCR automatically detects the language of your document, so there's no language to set manually. Recognition accuracy mostly comes down to how clear the text is in the scan.

To improve accuracy:

• Rescan the page so the text is in focus.
• Use a black & white or enhanced filter so characters are sharp.
• Make sure the whole page is captured.

Handwriting and unusual fonts are harder to recognize and may still need manual correction.

On iOS, tap Restore Purchases on the Premium or Settings screen. Make sure you're signed in with the same Apple Account you used to buy the subscription, since Premium is tied to that account. On Android, there's no Restore Purchases button — Premium restores automatically when you're signed in with the same Google Play account you used for the purchase.

It also helps to close and reopen the app, and to confirm the purchase actually went through in your store account: Apple or Google Play.

If Premium still doesn't unlock, email us at [email protected] with the store you purchased from and the date, and we'll get it sorted.