ViewCaller Assistant Activation Guide – Canada

Supported Carriers

Available for Activation

  • Bell
  • Telus
  • Rogers
  • Fido
  • Koodo
  • SaskTel

Currently Unavailable

  • Freedom Mobile
  • Chatr
  • Public Mobile
  • Fizz
  • Ice Wireless
  • Lucky Mobile

Activation Instructions by Carrier

Bell & Telus

  1. Prepare Your Device
    • Disable your Wi-Fi connection
    • Ensure you have a stable cellular signal
  2. Activation Codes Dial one of these codes in your phone’s main dialer: 
    *90*9292191889#
*92*9292191889#
  3. Verify Activation
    • After dialing, wait for the forwarding confirmation screen
    • End the call once you see the confirmation
    • Note: A “busy” or “unanswered” condition message also indicates successful activation

Rogers, Fido & Koodo

  1. Prepare Your Device
    • Disable your Wi-Fi connection
    • Ensure you have a stable cellular signal
  2. Activation Codes Dial each of these codes in sequence: 
    *61*9292191889#
*62*9292191889#
*67*9292191889#
  3. Verify Activation
    • After each code, wait for the forwarding confirmation screen
    • End the call once you see the confirmation
    • Note: A “busy” or “unanswered” condition message also indicates successful activation

Troubleshooting Guide

If Activation Fails

  1. Retry Activation
    • If the first attempt fails, try dialing the activation code again
    • Ensure you’ve entered the code exactly as shown
  2. Disable LTE (Common Fix) If activation still fails, temporarily disable LTE:For Android Devices:
    1. Open Settings
    2. Navigate to “Network and Internet”
    3. Select “Mobile Network”
    4. Disable “Enhanced 4G LTE Mode”
    5. Retry activation
    6. Re-enable LTE after successful activation

    For iPhone Devices:

    1. Open Settings
    2. Go to “Cellular”
    3. Select “Cellular Data Options”
    4. Tap “Voice & Data”
    5. Select “3G” or “4G”
    6. Retry activation
    7. Return to original settings after successful activation

Additional Tips

  • Ensure you’re in an area with good cellular coverage
  • If using dual SIM, make sure you’re activating on the correct line
  • Some carriers may require you to enable call forwarding in your account settings first
  • If problems persist, contact ViewCaller Support or your carrier’s customer service

Important Notes

  • Keep your ViewCaller app updated to the latest version
  • Activation codes are specifically for Canadian carriers
  • Call forwarding charges may apply based on your carrier’s policy
  • ViewCaller Assistant works with both iOS and Android devices

Need Help?

If you continue to experience issues with activation:

  • Check our FAQ section at tap.pm
  • Contact our support team at [email protected]
  • Use the in-app chat support feature
  • Visit your carrier’s store for direct assistance